Terms of Service

Bloc is a pickleball booking platform that connects Players with court operators ("Operators") in the Philippines. Bloc allows Players to discover Spots, book Courts, and join Open Play sessions. Operators use Bloc to publish availability, accept bookings, receive payouts, and manage Open Play.

Bloc is the technology provider. The actual play session is delivered by the Operator who manages the Court.

You may need to create an account to use parts of the Platform. You agree to provide accurate information, keep your credentials confidential, and notify us of any unauthorized use of your account.

When you book a Court through Bloc, you enter into a booking arrangement with the Operator. Bloc facilitates this booking and processes payment through licensed third-party payment providers. The total amount, including any convenience fee, is shown before you confirm a booking.

A booking is confirmed once payment is successfully captured and you receive a confirmation from Bloc.

Operators are responsible for the safety, condition, and operation of their Spots and Courts, for honoring confirmed bookings, and for complying with applicable local laws and regulations.

You agree not to misuse the Platform, attempt to disrupt the service, submit false information, or use Bloc for any unlawful purpose. We may suspend or terminate accounts that violate these Terms.

Cancellations and refunds are governed by our Cancellation & Refund Policy.

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Bloc is not liable for indirect, incidental, or consequential damages arising from your use of the Platform.

These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be subject to the exclusive jurisdiction of the courts of Negros Oriental.

We may update these Terms from time to time. Material changes will be communicated through the Platform or by email.